to Customers, Creators, and all users of our platform, and is part of our Terms of Service.
Sizable is a global company. By using our platform, you agree that your personal information that you
provide directly to us or that we collect through your use of the platform, may be transferred to and stored on
the servers located in the United States or European Union and handled as described in this Policy.
Information You Provide Through Your Account
This is information that you provide to us through text fields, such as your name, payment information and
benefits. The information we collect differs depending on if you make an account, become a customer, or become a
- Email address
State and Country of Residence.
You also have the option to add more information to your public profile, such as a location, social media links
and an about section, which we store along with any comments or messages you submit on Sizable.
A customer is someone who joins Sizable's membership platform to support a Creator's content or otherwise purchases a Creator's content. As a
customer you must provide your payment information to our payment processors. At this time, Sizable does
not receive your full card number. Payment processors provide us with a token that represents your account, your
card's expiration date, card type and the last four digits of your card number. If you are required to provide
your name and email address to the payment processor, then they also provide us with that information.
We collect and process information about the Creators you support, the level at which you support them, what
benefits you receive, and how often you support them.
A Creator is someone who creates and provides content for their customers through Sizable's membership
platform. To become a Creator, you must create a page that describes what you are creating and any benefits you
additional information for tax purposes. Depending on your location you may have to fill out a form with some
combination of your:
- Legal name
Social security number
- Country of citizenship
- Date of birth
Additional Information We Collect
Automatically Collected Information
We collect information automatically as you navigate the site or through our third party analytics providers. We
may store usage information such as the type of device you use to access Sizable, your operating system,
browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user
interactions and your search terms. We also derive your location from your self-disclosed country and your IP
Comments and Messaging
When you participate in a forum (e.g. posting a comment on a Creator's post), we collect the comments you make as well as record how many times users visit,
the activity on the site, where users have replied, with whom they've communicated, private messages, IP
address, and from which location the user was last logged in.
How We Use Your Information
We process your information to:
verify your identity to comply with federal laws
provide Sizable's services to you
allow you to sign in to your account
allow you to join a Creator's membership program
process a Creator's membership payments
send you emails relevant to your usage, as controlled by your email preferences
- reply to your questions
understand how you use the service and create better tools for Creators to serve customers
- prevent fraud and abuse on Sizable
Information We Share with Creators
By becoming a customer of a Creator, you agree to have the following information shared with that Creator:
your profile information you've provided
any messages you send Creators through Sizable
- information about your payment, including amount and start date, but not your full payment card
some aggregated and anonymized data about how you use Sizable that cannot be linked back to you or to
any individual user
Information We Share with Third Parties
We never sell your information to third parties. We will only share data with third parties, other than with
Creators, under the following circumstances:
- with our service providers, who are companies that are contractually engaged with us to provide us with
services, such as email management, analyzing data trends, credit card processing and
fraud detection and prevention. These companies may have access to your data to perform their services,
and are obligated by contract to safeguard any of your data they receive from us to the same extent that
Sizable protects it.
- to protect the security or integrity of Sizable, and to protect the rights, property, or safety of
Sizable, its workers, users, or others, if we believe that disclosure is reasonably necessary to
comply with a law, regulation, or other valid legal process (e.g., subpoenas or warrants served on Sizable). If we are going to release your data, we will do our best to provide you with notice in advance
by email, unless we are prohibited by law from doing so.
- in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will
data transferred to a new entity.
Your Preferences and Rights over Data
Accessing or Updating the Information in Your Account
You can view in the information you've provided by accessing your profile, you account settings, and your payment card screen. Should you need to update this information, please contact [email protected]
Deleting Your Account
You may also self-initiate a
deletion of your account directly at [email protected]
or by contacting support on Sizable.us.
Turning off Email Notifications
You can change your email notifications in your email settings. While this allows you to stop many notification
emails, we will still send some critical service emails.
Compliance with EU Privacy Laws and Privacy Shield
Sizable is an international company that complies with the General Data Protection Regulation (GDPR). We
act as Data Controllers, as defined under the GDPR, and process personal data based on our legitimate interests,
and for contractual necessity in providing you the Service as described in "How We Use Your Information." We
also process and share personal information based on notification and users' consent, which our users may revoke
at any time. We apply the same principles of privacy protection to all of our users, not just to data subjects
in the EU and UK.
Exercising Your Data Rights
Users in certain locations may have certain rights under the General Data Protection Regulation (GDPR) regarding
data that Scrile Connect controls as a Data Controller as defined under the GDPR, including:
the right of access to their personal data;
the right to correct or rectify any inaccurate personal data;
the right to restrict or oppose the processing of personal data;
the right to erase or delete their personal data;
the right to personal data portability; and
the right to opt-out of the sale of personal information.
You can exercise rights over your data on Sizable in the following ways:
By physical mail: 750 W 7th Street, #81335, Los Angeles, CA 90017
Prohibition against Discrimination
We do not discriminate against users who exercise their privacy rights.
Our Data Retention Period
We retain your information for ten years after your account is last active, unless you delete, or you request us
to delete, your account.
We may sometimes make changes to this policy. If we make material changes that adversely affect your rights
under this policy, we will let you know by posting an announcement on the site or sending you an email in
advance of the changes coming into effect. Continuing to use Sizable after a change to this policy means
you accept the new policy. If you have any questions, please email [email protected]
Effective immediately for users joining Sizable on or after February 2, 2022.